12baje Terms and Conditions
Please read these terms carefully before using our platform — all rules regarding accounts, bonuses, payments, and responsible gaming are clearly outlined here.
Table of Contents
- 1. General Introduction and Acceptance
- 2. Account Registration and Eligibility
- 3. Account Security and Responsibility
- 4. Deposit and Withdrawal Policy
- 5. Bonus and Promotion Terms
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Intellectual Property
- 10. Limitation of Liability
- 11. Changes to Terms
- 12. Contact and Dispute Resolution
Important Notice: These terms and conditions form a legally binding agreement between the 12baje platform and its users. By using the site or creating an account, you are considered to have fully accepted all of these terms. If you do not agree with any term, please refrain from using the platform.
General Introduction and Acceptance
12baje ("we", "our", "platform") operates an online gaming and entertainment service for users in Bangladesh. These terms and conditions ("Terms") set out the terms of the agreement between you ("user", "you") and 12baje.
These Terms have been prepared in English for the convenience of Bangladeshi users. By visiting the website, registering, playing games, or using any service, you agree to be bound by these Terms.
These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, which form an integral part of these Terms.
1.1 Applicability of Terms
These Terms apply to the 12baje website (https://12baje.cam), its mobile version, and all services and features associated with it. In the event of any dispute, the most recently published version of this document shall apply.
Account Registration and Eligibility
The following conditions must be met to open an account on the 12baje platform and use its gaming services:
- You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
- You must create an account in your own name and for your own use. Opening an account on behalf of a third party is prohibited.
- Each person may hold only one account. If multiple accounts belonging to the same person are identified, all accounts will be suspended.
- All information provided at the time of registration must be accurate, complete, and up to date.
- If your information changes, you must notify our support team immediately.
2.1 Identity Verification (KYC)
12baje may at any time request a valid identity document (national ID, passport, or driving licence) and proof of address to verify your identity and age. Deposits, withdrawals, or bonus benefits may be restricted or suspended until the verification process is complete.
Please note: Providing accurate information on time keeps your account secure and speeds up the withdrawal process.
Account Security and Responsibility
It is your responsibility to keep your account password and login details completely confidential. You are directly responsible for all activities carried out using your account.
- Do not share or transfer your login details with anyone.
- Report any suspicious activity or unauthorized access to us immediately via live chat.
- Avoid logging in from public or shared devices.
- Selling, renting, or transferring an account is strictly prohibited.
3.1 Right to Close an Account
12baje reserves the right to temporarily or permanently close any account for reasonable cause. Where applicable, the user will be notified before any account closure, and arrangements will be made to return any valid balance.
Deposit and Withdrawal Policy
Bangladesh's leading mobile banking and banking services can be used to deposit and withdraw funds on 12baje. The key terms for deposits and withdrawals are set out below:
| Feature | Deposit | Withdrawal |
|---|---|---|
| Minimum Amount | ৳300 (per method) | ৳500 |
| Processing Time | Usually instant | 30 minutes to 3 hours |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer | |
4.1 Deposit Terms
- Only deposits from a payment account registered in your own name are accepted.
- Deposits from third-party accounts are prohibited and any such funds may be confiscated.
- If a deposit amount is not credited correctly, contact support immediately.
4.2 Withdrawal Terms
- KYC verification must be completed before a withdrawal can be made.
- Applicable wagering requirements must be met before withdrawing from a bonus balance.
- Withdrawals must be made via the same method used for the deposit.
- Withdrawal processing time is generally 30 minutes to 3 hours; bank transfers may take somewhat longer.
- 12baje reserves the right to temporarily hold a withdrawal in cases of suspicious activity.
Bonus and Promotion Terms
12baje offers various bonuses and promotional offers. Each offer has specific terms that should be read carefully before acceptance.
5.1 Welcome Bonus
New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳10,000. Examples of how the bonus applies:
- Deposit ৳1,000 → Bonus ৳1,500 → Total Balance ৳2,500
- Deposit ৳14,000 → Bonus ৳10,000 → Total Balance ৳24,000
5.2 Wagering Requirements
Before withdrawing a welcome bonus, you must wager 20 times the bonus amount received. For example, for a ৳1,500 bonus, a total of ৳30,000 must be wagered.
5.3 General Bonus Rules
- Bonus offers are applicable only once, unless otherwise stated.
- Any attempt to collect bonuses by creating more than one account will result in all bonuses being forfeited and the account being closed.
- 12baje reserves the right to modify, suspend, or cancel any bonus offer at any time.
- For free spins or other bonuses, the specific terms of the relevant promotion will apply.
- Bonuses apply only to active accounts registered with accurate information.
If you wish to withdraw your deposit directly without using a bonus, please inform support before accepting the bonus.
Gaming Rules
The 12baje platform offers slot games, live casino, cricket betting, card games, and many other types of games. Each game has its own rules and payout structure.
- Game outcomes are determined by a verifiable random number generator (RNG) and fair play is guaranteed.
- If a game result becomes uncertain due to a technical error, the bet will be voided and the amount refunded.
- In live casino games, the dealer's decision is considered final.
- For cricket or other sports betting, if an event is cancelled, bets will be settled in accordance with the applicable rules.
- If your internet connection is lost during a game, you will be able to resume from the last saved state of the game.
6.1 Betting Limits
Minimum and maximum betting limits are set for each game and market, and are clearly displayed in the game lobby. VIP members have access to higher betting limits.
Prohibited Activities
Any of the following activities are strictly prohibited on the 12baje platform. Such violations may result in permanent account closure and forfeiture of balance:
- Money laundering or using funds obtained from illegal sources.
- Placing bets or playing games using bots, automated software, or artificial intelligence.
- Bonus abuse — attempting to collect bonuses using multiple accounts or false information.
- Attempting to influence game outcomes through secret arrangements with other players.
- Hacking the platform's software, exploiting bugs, or gaining unauthorized access to the system.
- Operating an account on behalf of a minor.
- Threatening, harassing, or engaging in offensive behavior toward other users.
- False or misleading promotion of the 12baje brand or its services.
Responsible Gaming
12baje believes that gaming is simply a form of entertainment — it should never be used as a source of income or a solution to financial problems. We are committed to promoting responsible gaming.
- Only those aged 21 or over may use 12baje.
- Do not bet beyond your means. Set a budget in advance.
- You have the option to temporarily or permanently close your account at your own request.
- Contact support to set deposit and betting limits.
- If you notice signs of gaming addiction, seek professional help.
For more information on responsible gaming, visit our Responsible Gaming page.
If you need help, contact our 24/7 live chat support. We are always ready to assist you in Bengali.
Intellectual Property
All content on the 12baje website — including logos, designs, text, graphics, software, databases, and game software — is owned by 12baje or its associated technology and content providers.
- Copying, distributing, or using any 12baje content for commercial purposes without prior permission is prohibited.
- Browsing the site and viewing information for personal and non-commercial purposes is permitted.
- Trademarks and copyrights of game providers are reserved under their respective ownership.
Limitation of Liability
12baje provides its services on an "as is" basis. We do not guarantee uninterrupted or error-free service, though we always work toward that goal.
- 12baje is not responsible for any loss caused by internet connection disruptions, power outages, or third-party service failures.
- Bonuses or winnings displayed incorrectly due to technical errors may be withdrawn.
- 12baje will not be liable for any loss caused by issues with the user's own device or network.
- 12baje is not directly liable for financial losses arising from gaming — gaming always carries risk.
10.1 Third-Party Services
Our platform uses software from various game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt. The terms and conditions of these providers may also apply.
Changes to Terms
12baje reserves the right to partially or fully modify these terms and conditions at any time. In the case of any significant change:
- The updated terms will be published on the website and the "Last Updated" date will be changed.
- Registered users may be notified by email or through platform notifications.
- Continued use of the platform after a change will be considered acceptance of the new terms.
- If you do not agree with the new terms, you may request that your account be closed.
So make it a habit to check this page regularly and stay updated on any changes.
Contact & Dispute Resolution
For any questions, complaints, or disputes related to these terms, please contact us:
- Live Chat: 24 hours, 7 days — instant support available in Bengali.
- Email: [email protected]
12.1 Complaint Process
After any complaint is submitted, we will investigate within a reasonable time and provide a clear response in Bengali. Our goal is always to resolve issues in a fair and transparent manner.
12.2 Applicable Law
These terms will be interpreted in accordance with applicable law. Any dispute will first be attempted to be resolved through discussion.
Our support team is always ready to respond in Bengali. Contact us via live chat for any questions you may have.